Thank you for reaching out. This have been added as of 2.15.18. That version has not yet been publicly released, but will be available within a couple weeks.
Thank you for your patience. - James
Thanks James. How’s that update progressing?
This has been added as of version 2.15. TO enable this feature, go to the Tools menu > Options > Merchant tab and enable the Allow blind refunds option.
This will change the main POS screen toolbar a bit and add two new options: Blind Refund and Receipt Refund.
Blind refund will allow you to return item when enabled. Toggle on or off when you need to add a return to a sale. Use the Receipt refund to tie the refund to a prior receipt.
Please let me know if you need any additional help.
Here is the YouTube video that covers updating the software. As always, make a database backup BEFORE updating.
Thanks, James
Here is the direct link to a newer 2.15 version: http://download.lothill.com/cashfootprint/lothill/2.15.19/2.15.19_CashFootprint_Setup.exe
Thank you.
Thank You
Ansonhardware
If a customer exchanges one item for another and they are different prices, currently it is done in two separate transaction. A Credit and then a Sale. It would be awesome if while in the Sale screen I could enter a negative quantity for the return item and then sale them the correct item all in one transaction. The Sale total would reflect the difference whether it be a negative or a positive amount. And the negative quantity item would be added back to inventory.