CashFootprint Point-of-Sale

Questions and answers regarding CashFootprint.

My Activation/Registration Code Is Invalid!
The activation code is case and punctiation sensitive at this time.   Make sure you select the proper software edition (Standard or Professional).   ...
Thu, 29 May, 2014 at 12:57 PM
How to Change the Server Connection
The following link may also be useful, if you need to know where the main install of CashFootprint is connected. How do I know which server instance and/or ...
Sat, 15 Feb, 2014 at 1:19 PM
I get a Windows error when i open CashFootprint
Improper shutdown of CashFootprint can cause the Options.xml to become corrupt and produce an error during loading.  This issue is being reviewed, but in th...
Sat, 7 Jun, 2014 at 4:21 PM
Windows Error: CashFootprint has stopped working
If you receive the following error there may be a .NET framework configuration issue on your PC. We have run into this issue a couple of times and found th...
Wed, 9 Oct, 2019 at 9:22 AM
How do i process a Trade-In?
Currently this is a two-step process, but there is a setting you need to turn on in order to allow Trade-In payments.   Allow Trade-In Payments: ...
Tue, 9 Sep, 2014 at 5:57 PM
Crystal Reports error when running any type of Report
This error typically means that Crystal Reports was not installed or has been removed. Crystal Reports is the engine for all reporting in CashFootprint (inc...
Tue, 24 Nov, 2020 at 2:55 PM
How do I link/share data accross multiple terminals?
To link/share data among multiple terminals you should already have CashFootprint installed and operational on an existing computer.   One purchase o...
Mon, 8 Apr, 2013 at 1:11 PM
How do I configure my email settings?
To enable the ability to email customer new letters, receipts, and end-of-day reports, you will need to setup your email account within CashFootprint.  Belo...
Wed, 2 Oct, 2024 at 1:12 PM
UPC Barcodes not printing; I get Invalid Barcode Settings
When you scan a barcode, how many numbers do you get out? CashFootprint automatically calculates the check digit so the 12th number is not needed. Y...
Wed, 19 Aug, 2015 at 4:49 PM
SQL: "Fusion Active Template Library (ATL)" failed
After a Windows update, SQL Server did not start the CashFootprint instance.  We did the following; 1. Downloaded and STARTED, but did not complete the ...
Mon, 11 Feb, 2019 at 4:15 PM