I'm not sure what kind of receipt printer I have but I solved my cash drawer problem. Under Tools, Options, Receipt/Hardware, Cash Drawer make sure your Printer is selected and Drawer to Use is set to Local Drawer. Click on Test Drawer and it should work. Hope that helps!
Thanks for the comment Doggie. I tried this with my printer and all I get is a small receipt printout with the letter B in the lower left hand corner. The drawer does not open. I may have to get a receipt printer that is compatible with the software.
Has anyone successfully installed a Star TSP700ii receipt printer that will work with the software? I have tried and the receipt prints OK but I can not get the cash drawer to open.