I use customer history (previous purchases) frequently. Unfortunately, it disappears after a month or two! Please keep customers' history for at least 12 months if not forever.
1 Comment
Product Support
said
over 7 years ago
Hi Amy, the software should not be deleting history at all unless it is manually purged. What do you mean it disappears? Does it still appear under the sales reports? Did you delete and readd thecustomer?
Amy Anderson
I use customer history (previous purchases) frequently. Unfortunately, it disappears after a month or two! Please keep customers' history for at least 12 months if not forever.