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UNABLE TO COMPLETE INSTALLATION

I got an error message when installing TmieDrop. This is the error below: 

There is a problem with this windows installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor


Can anyone help with this please?


Hi Greatlight24, I saw your download request.  I have responded to that ticket with a request that I may login and take care of the issue.  At this time I do not know the cause, but will find out and post it here for others to find.

Kind regards, James

 

How are you going to login? its a local machine

Hello, i sent a few emails through our helpdesk ticketing system , but have not heard back yet.  Please let me know if you still need assistance.  Kind regards, James

 

User figured out a way to install the software. They had to turn on IIS and install the .NET Frame work component.  This is not a standard issue and seems to be a machine specific issue.