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Solved
Store Credit not available during a Credit transaction
1 Comment
Product Support
said
over 9 years ago
Corrected in version 1.2.5.3
Product Support
The Store Credit refund payment option is not available during a Credit transaction unless the customer assigned has at least $0.01 of existing Store Credit.
Need to allow Store Credit to be given as a refund even if they don't already have a Store Credit balance.