EBT KEY IS GRAY OUT WHEN PROCESSING SALE WHAT DO WE DO TO CORRECT THIS?
Product Support Agent
over 4 years ago
Hi Alfred, the EBT key is driven by the items within the sale. The items must be setup and EBT qualified items within the Inventory > Specialty tab. Once items are setup properly they will allow the use of EBT payments. Reminder, EBT payments must be processed through an external device at this time.